The family business performed inconsistently recently. Two members had recently joined the enterprise and they were frustrated with the way the members interacted. There was a lot of “triangulation” going on.
In family businesses, fairness has an added dimensionHandling promotions of family members needs careful considerationClarity in communication is keyThe horserace was on. The CEO recognized his Vice President of Sales for…
When family businesses honor each member’s strengths it helps create flow These talents and competencies are well known within the family Leveraging this existing investment can reduce harmful conflict and…
Planning produces clarity and reduces the potential for conflict Family Businesses have more “capital” at risk Understand Governance and Ownership first The musicians showed up for the first rehearsal session…
Toxic Cultures Eventually Destroy Performance and Productivity Toxic Employees are often High Performing Eliminating Toxic Behavior is More Important than Developing Higher Performers ‘X’ company is proud of “telling it…
Reward Structures Can Enable Toxic Employees Leadership may be the reason for the culture Changing is possible, requiring time and commitment The company touted its values, especially teamwork. Its innovation…
• Engagement: how has the culture affected it?• Customer Service: What do members think about bellwether items?• Trust and TeamworkPreviously, we have discussed what drives of culture and the factors…
• Three primary factors provide major inputs into culture• Leadership is essential• Communication permeates everything in the enterprise• A healthy ecosystem enables everyone to contribute effectivelyWe’ve talked about the factors…
Life is never made unbearable by circumstances, but only by lack of meaning and purpose.― Victor FranklHonor others, their time and contributionBe open to others’ ideas, expect contribution from anywhere in…
Great team members have an unconditional positive regard for their teammates Team members take the time to mentor one another Teamwork is a must in great relationships In a past…
