Culture isn’t what’s written down in the employee manual Culture is what they tell you after you get done with training Leader’s influence culture – they do not control it…

What Gets Measured…Gets Done                                    UnknownCulture has three levels – Artifacts, Personal Values, Assumed ValuesThe behaviors that comprise a culture can be quantified – As can an organization’s idealThe gap between…

“Mattering” is important in engagementEngagement occurs as an outcome of consistent culture cultivation effortsHighly engaged organizations share common philosophies and practiceThere is a radio station in my town that has…

A majority of people believe they have high integrity Culture determines levels of psychological safety Strong culture prevents Integrity conflicts Imagine sitting in a meeting of peers, discussing a new…

A Player-Coached Team Stimulates Improvements Trust is the Foundation for Psychological Safety Innovation relies upon well-focused, risk-taking Strategies Innovate or Die?  Today’s disruption comes from organizations and their teams that…

Engagement is an outcome of cultureIntegrity is a key component of cultureLeaders must ensure psychological safety, reinforcing integrityA good friend of mine once observed, “Once someone becomes an Archbishop, they…

Surveys to improve satisfaction generally only measure climate Climates can easily change but rarely show long-term performance improvement Climate is an outcome of culture – Start with culture first Employee…

2021 promises to provide great opportunities.  The road to success, while open, is littered with challenges.  2020 has seen intense economic dislocation and truckloads of human suffering.  The world economy…

“You don’t miss your water…’til your well runs dry,” goes the song.  What an incredible year: Fire, Pandemic, Riots, Economic Disaster – Where does it all end?  When we get…

"We must expect to be misunderstood.  We must expect to misunderstand."  Kenneth G.  Johnson, a communications specialist made this assertion long ago.  If this is true in everyday communication, difficult…