• Engagement: how has the culture affected it?• Customer Service: What do members think about bellwether items?• Trust and TeamworkPreviously, we have discussed what drives of culture and the factors…

• Three primary factors provide major inputs into culture• Leadership is essential• Communication permeates everything in the enterprise• A healthy ecosystem enables everyone to contribute effectivelyWe’ve talked about the factors…

Life is never made unbearable by circumstances, but only by lack of meaning and purpose.― Victor FranklHonor others, their time and contributionBe open to others’ ideas, expect contribution from anywhere in…

Great team members have an unconditional positive regard for their teammates Team members take the time to mentor one another Teamwork is a must in great relationships In a past…

Good Cultures Commit to ExcellenceMake Sure the Members Understand the “Why”Be Willing to Address Uncomfortable/Controversial TopicsWe built a school in 90 days, but that last week must have lasted a…

Goals must be crystal clear and forward focusedGood organizations plan and plan for contingencies as wellMembers continuously and naturally challenge the status quo, seeking improvementIt only took five years to…

Efficacy, the first step to a high functioning culture Optimism, Growth and Accountable Behaviors help create Efficacy A year out of college, one of my housemates showed me an article…

Culture isn’t what’s written down in the employee manual Culture is what they tell you after you get done with training Leader’s influence culture – they do not control it…

What Gets Measured…Gets Done                                    UnknownCulture has three levels – Artifacts, Personal Values, Assumed ValuesThe behaviors that comprise a culture can be quantified – As can an organization’s idealThe gap between…

“Mattering” is important in engagementEngagement occurs as an outcome of consistent culture cultivation effortsHighly engaged organizations share common philosophies and practiceThere is a radio station in my town that has…