For any comprehensive change process to be appropriate and effective, it should meet criteria in three separate arenas simultaneously:
- It should lead to improvements in the results achievable by the business;
- It should result in improvements in the effectiveness and efficiency of operations;
- It should generate shifts in people’s capability, flexibility, and sense of ownership for achieving results, across the organization.
Our approach to change builds in the desired interrelated effects among these three dimensions, ensuring a greater return on your investment in change and a stronger, more capable, and more change-ready organization.
Please contact our ROI Practice Director for additional information.